SUPPORT

Contact Us

Stake member support

Please email us at hello@stake.rent or call/text one of our support lines below. You can also chat with us 24/7 in the Stake Web or Mobile App.

Email hello@stake.rent General questions and member support Stake Account (906) 254-5135 Support with your Stake Account Text (206) 385-4044 Stake Member support team Chat Stake Web or Mobile App Chat with us 24/7 after you log in

Apartment search

Talk to a licensed leasing professional about homes in your market. Free to you, always.

Fastest way to reach a human 800-863-0603
Call now Email us
  • Monday to Friday, 8 AM to 7 PM CT
  • Saturday and Sunday, 10 AM to 5 PM CT

Or call your market directly

Dallas / Fort Worth 972-436-7368 Greater Houston 713-366-3440 Greater Austin 512-538-2003 Greater San Antonio 210-551-0062

Toll free fax: 866-889-5115

Already a client? Reach the right department

Rebate Department
214-614-5951 Rebate assistance rebatemanager@umovefree.com Email

Monday to Friday, 9 AM to 4:30 PM CT

Collections Department
214-614-5956 Collections assistance
214-614-5459 Fax
collections@umovefree.com Email

Monday to Friday, 9 AM to 4:30 PM CT

Property Relations Department
214-614-5842 Property relations propertyrelations@umovefree.com Email
Invoice payments
214-614-5956 Invoice inquiries
P.O. Box 222089, Dallas, TX 75222-2089 Mailing address

Looking for quick answers? See our FAQ.